IT Support Pricing and Costs
Honest prices, fixed before we start
Every price on this page is a starting price. Before any work begins we confirm the cost with you — and the price we agree before work starts is the price you pay.
Regular invoice items
On-site anywhere in Tasmania. No on site visit chargers in Metro Hobart. Fast remote and on-site IT support across all of Australia. Standard 60-minute visits.
| Service | Starting from | What you get |
|---|---|---|
| Home visit Tech Troubleshooting | From $129 | Root-cause diagnosis. Our rate is $129 for the first hour, then $43 for each additional 20 minutes. |
| Entertainment System Setup | $139 | We seamlessly integrate your entire entertainment system. |
| Phone Malware clean-up | $129 | Restore your phone's security with thorough clean-up. |
| Streaming & Gaming Boost | $159 | Calibrate your devices for ultimate visual performance. |
| AI & Workflow Automation | $439 | Transform your business with intelligent automated workflows. |
| Web Development | $449 | Launch a professional website that drives sales. |
| Digital Marketing & SEO | $159 | Attract more customers with targeted digital marketing. |
| Modern Business Phones | $49 | Enterprise grade cloud phone systems for business. |
Business plans
Monthly, per site — quoted on what you actually run. Every plan includes monitoring, patching, MFA baseline and immutable backups.
Starter
- min. 5 seats
- 3 free remote support requests included per month
- Automated background OS patching
- Standard business hours operations only
- Automated daily cloud-to-cloud backup scheduling
- Monthly Executive Reports
Growth
- min. 7 seats
- Everything in Starter
- 5 free remote support requests included per month
- 2 free on-site support requests included per month
- Complex teams channel setup
- Custom SharePoint intranet and site building
Advanced
- min. 10 seats
- Everything in Growth
- Unlimited remote support requests included per month
- Unlimited on-site support requests included per month
- Essential Eight Maturity Level 2 alignment & evidence pack
- 24/7/365 monitoring, alerting and response
- Dedicated technology account manager
- Unlimited afterhours support
All plan prices are starting figures — your quote is based on your actual environment and confirmed with you before work starts.
Solo Trader Special Package
Get found, look professional and stay protected — all your business essentials in one simple plan.
- Domain name + professional email on your own domain.
- Business office number that rings on your mobile.
- Google Business Profile set up and managed for you.
- Free 3-page website on your domain, hosted and maintained.
- Social media pages set up and kept active.
- Unlimited mileage tracking app with monthly reports.
- Managed email signatures + cloud-to-cloud backup.
- Microsoft 365 Business licence (all apps except Teams).
Specialist & project work
Clear costs, agreed first
Business pricing is agreed with you. Home prices are starting prices; we confirm the cost before work.
Proactive Maintenance
We monitor your systems in the background to stop problems before they even happen.
Backed by the guarantee
Enjoy total peace of mind with a 14-day guarantee on all completed technical repairs.